Printer troubleshooting technician providing live chat help

Joe B.

Reviewed for technical accuracy

Specialities: Windows Server (RDS 2019/2022), Windows 11/10, macOS, Printers, Networking, Office Equipment

RDP printing low resolution / blurry text — Easy Print vs native driver (HP, Epson, Canon, Brother)

Technician avatar Technician
Hey! Let’s get rid of blurry RDP printouts. When Remote Desktop Easy Print is used, pages can look fuzzy, pixelated, thin lines missing, or washed‑out because Easy Print sends a generic XPS stream at a low or compressed DPI. Tell me which server you use (RDS 2016/2019/2022 or Windows 10/11 host), the client OS, and the printer brand (HP, Epson, Canon, Brother). Also say if printing is via printer redirection or a mapped network printer on a Standard TCP/IP port.
Customer
Windows Server 2022 RDS, users connect from Windows 11. With Easy Print, invoices look low resolution — small text is jagged and logos are fuzzy. We use HP LaserJet and some Brother.
Technician avatar Technician
Understood. Easy Print poor quality happens because the universal XPS path prioritizes compatibility over fidelity. Common triggers:
• Easy Print forces client‑side rendering with a generic profile (often 300 DPI) and aggressive image compression — vector PDF text becomes rasterized.
• Printer redirection creates many virtual queues (TS00x) that ignore native PCL/PS features, 600/1200 DPI, and color management.
• Older RemoteApp/Office apps send EMF/XPS differently, causing faint text and missing hairlines.
Best practice: disable Easy Print via GPO for affected users and install the native printer driver on the RDS server (HP UPD PCL/PS, Brother, Canon UFR II, Epson ESC/P) mapped through a Standard TCP/IP port.
Customer
What’s the fastest way to switch to the native driver without breaking redirection?
Technician avatar Technician
Switch to native driver — step‑by‑step (RDS 2019/2022):
1) On the RDS session host, add the manufacturer package: HP Universal Print Driver (PCL6/PS) or vendor model driver (Brother/Canon/Epson).
2) Create a server‑side printer on a Standard TCP/IP (RAW 9100) port that points to the device’s IP. Uncheck “Query the printer” and disable SNMP status if delays occur.
3) Share the printer and give users permission; or deploy via Group Policy Preferences to map it for the RDS users.
4) In Group Policy set Use Remote Desktop Easy Print printer driver first = Disabled and Redirect only the default client printer = Disabled (optional). Restart the session. Jobs now use the native driver with 600/1200 DPI.
Customer
Users print from Word and a PDF app. Can we keep redirection but improve quality?
Technician avatar Technician
Yes — a hybrid approach works:
• Keep client redirection for home printers, but for office devices deploy a server‑mapped native queue and set it as the default on the RDS host.
• In GPO → Computer: set Use Remote Desktop Easy Print printer driver first = Disabled. The server will choose the native driver when it exists, and fall back to Easy Print for unknown devices.
• For apps with blurry PDFs, enable the PostScript or PCL XL variant and set 600/1200 DPI, Text/Graphics enhancement, and “Send TrueType as Outline” to keep crisp text.
Customer
Quality is the main issue, but speed matters too. Will switching improve performance?
Technician avatar Technician
Usually yes. Native drivers on TCP/IP avoid Easy Print’s XPS conversion and large spool files. You’ll see faster RDP printing plus high‑quality output. For WAN links, enable server‑side rendering and compress over RAW 9100 or LPR; avoid WSD discovery.
Customer
We’re HP‑heavy with a few Canon devices. Any brand‑specific settings for sharp text?
Technician avatar Technician
Native driver tips — HP / Canon / Brother / Epson:
• HP: Use HP Universal Print Driver PCL6 or PS. Enable Image REt, set 600–1200 DPI, and Send TrueType as Bitmap = Off for sharp vector text.
• Canon: Install UFR II or Generic Plus UFR II; set High Definition and Graphics Priority for PDFs.
• Brother: With the Full Driver & Software Package, set HQ1200 and disable “Toner Save”.
• Epson: Use ESC/P-R with Quality = High and enable “Edge Smoothing”.
Customer
If we disable Easy Print, will home users lose printing in RemoteApp sessions?
Technician avatar Technician
No, if you scope the policy correctly. Apply “Use Remote Desktop Easy Print printer driver first = Disabled” to the RDS servers; the server still falls back to Easy Print when no matching native driver is installed. For BYOD users, keep client redirection enabled and map office printers via GPP so critical jobs always use the native driver.
Customer
Any checks inside a session to confirm we’re not using the Easy Print path?
Technician avatar Technician
Yes: in the session host’s Devices & Printers open Printer Properties → Advanced. If the driver says “Remote Desktop Easy Print” you’re still on the universal path. It should show HP Universal Printing PCL 6, Canon UFR II, etc. Print a small‑text PDF — with the native driver it’s crisp and dark.
Customer
Can you summarize the exact fix we should roll to production?
Technician avatar Technician
Production rollout: deploy native drivers to RDS, publish a TCP/IP mapped queue, set it default, and disable “Use Remote Desktop Easy Print printer driver first”. Test with Word/PDF, enforce 600/1200 DPI, and save a server‑side preset. This eliminates Remote Desktop Easy Print poor quality and ensures high‑quality printing over RDP.
Customer
Perfect. Prints are sharp now — no more fuzzy text. Thanks!
Technician avatar Technician
Need a hand creating the GPOs or picking the right PCL/PS driver? Open the chat — we’ll switch you from Easy Print to the native driver and configure Standard TCP/IP ports for consistent, sharp output.

Quick answer: the accepted fix

Accepted fix for RDP Easy Print poor quality: Disable Easy Print (GPO) on the RDS host for affected printers, install and use a native driver (HP UPD, Canon UFR II, Brother, Epson), map the queue via a Standard TCP/IP (RAW 9100) port, set 600/1200 DPI, and keep client redirection only as fallback.


Blurry RemoteApp printing after updates (Server 2019/2022)

Updates can re‑enable Use Remote Desktop Easy Print printer driver first. Reapply the GPO, confirm server printers use the native PCL/PS/UFR II driver, and ensure users default to the TCP/IP mapped queue instead of TS00x redirected printers.

How to verify high-quality RDP printing

Print a PDF with 6–8 pt text and a logo gradient. With the native driver the result is sharp, dark, and aligned. Check the queue’s Advanced tab shows the manufacturer driver, and that DPI is 600+ with Text/Graphics enhancement enabled.

Easy Print vs native driver — troubleshooting tips

If prints look fuzzy, you’re likely on the Easy Print path.

Quick path: confirm driver name → deploy native driver → map via Standard TCP/IP → set 600/1200 DPI → disable Easy Print preference with GPO. Brand suites (HP/Epson/Canon/Brother) unlock halftones and edge smoothing Easy Print can’t reproduce.

Disclaimer: This information is AI-generated and intended for general guidance only. For advice specific to your environment, please consult a verified expert on Whizz-Tech before making decisions.


Getting Started Is Easy

Ask for help, 24/7

Members enjoy round-the-clock access to 12,000+ verified Experts, including tech support, mechanics, vets, and more.

Expert will respond in minutes

We match you with an Expert who specializes in your situation. Talk, text, or chat — whichever you prefer.

Save time & money

No scheduling hassles or expensive consults. Membership can save you significant time and money each month.

FAQ

Why do Remote Desktop printouts look fuzzy with Easy Print?

Easy Print uses a universal XPS pipeline with low default DPI and heavy compression. It ignores many native driver features. Install vendor drivers on the RDS host and disable Use Remote Desktop Easy Print printer driver first via GPO.

How do I disable Easy Print and use the native driver?

On the session host, install the manufacturer’s driver and map a Standard TCP/IP printer. In Group Policy set Use Remote Desktop Easy Print printer driver first = Disabled. Reconnect sessions so the server picks the native driver.

Can I keep client printer redirection for home users?

Yes. The server prefers the native driver for known models and falls back to Easy Print for unknown devices. Deploy office printers via Group Policy Preferences and set them as default.

Which driver type gives the best quality: PCL or PostScript?

For text‑heavy documents, PCL6 is fast and crisp; for PDFs and graphics, PostScript or UFR II can render gradients better. Always use 600+ DPI and enable text/graphics enhancement.

Do I need WSD or IPP ports?

For RDS, a direct Standard TCP/IP (RAW 9100) port is the most stable and helps avoid enumeration delays. Disable SNMP status if the port hangs.

Common Easy Print problems and quick fixes
SymptomLikely causeQuick fix
Blurry / fuzzy text, low resolution Universal XPS rendering at 300 DPI Disable Easy Print; install native driver; set 600/1200 DPI
Logos look pixelated in PDFs Compression and rasterization Use PostScript/UFR II; enable Graphics Priority
Only redirected TS00x printers available No server‑side driver/queue Create TCP/IP printer on server; deploy via GPP
Quality regresses after updates Policy reset to Easy Print Re‑apply GPO; verify driver name on Advanced tab

Step‑by‑step (Windows Server 2019/2022)

  1. Install vendor driver (HP UPD PCL6/PS, Canon UFR II, Brother/Epson packages) on the RDS host.
  2. Create a printer on a Standard TCP/IP (RAW 9100) port. Disable SNMP if it delays.
  3. Share and deploy via Group Policy Preferences; set as default for RDS users.
  4. GPO: Use Remote Desktop Easy Print printer driver first = Disabled. Reconnect sessions.
  5. Set 600/1200 DPI and enable text/graphics enhancement in the driver.

Step‑by‑step (Client considerations)

  1. Windows 10/11 clients work best with vendor drivers locally but rely on server mapping for quality.
  2. For Macs using RD Client, prefer server‑mapped printers; client redirection still falls back to Easy Print.
  3. Test with a PDF sample; verify the server queue lists the native driver, not Easy Print.

Sources

Matt Verified Icon
Matt ● replies in < 1 min
Technician Expert
⭐⭐⭐⭐⭐ Trusted by 27,000+ customers
Avatar
Alex · Expert's Assistant