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Joe B.

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Ozone filter change on HP LaserJet, Canon imageRUNNER, Brother, Kyocera ECOSYS, Xerox — symptoms, part numbers, and how to replace

Technician avatar Technician
Hey! We can stop the laser printer ozone smell and walk you through an ozone (exhaust) filter replacement safely. Tell me your brand/model (e.g., HP LaserJet, Canon imageRUNNER, Brother HL/L series, Kyocera ECOSYS, Xerox WorkCentre/VersaLink) and whether you’re getting an “ozone filter end of life” or “replace exhaust filter” message.
Customer
Open-plan office. We have an HP LaserJet MFP. Strong ozone odor from the printer after big jobs, and the panel says “Replace Exhaust Filter soon.” Where is the ozone filter and can we change it ourselves?
Technician avatar Technician
Got it. Ozone filters (sometimes called exhaust filters or deodorizing filters) capture ozone generated by the corona wire / scorotron / corotron during charging. As the filter saturates, you’ll notice a printer ozone odor, increased dust near the exhaust vent, or a “replace ozone filter” counter. On HP/Canon/Brother/Kyocera the filter is a small charcoal or HEPA‑like cartridge behind a side or rear door. We’ll replace it, check the corona assembly, and reset the maintenance counter.
Customer
Great. What tools do I need and how do I access it on an HP LaserJet?
Technician avatar Technician
HP LaserJet ozone/exhaust filter replacement (typical M404/M428/M507 series; steps vary slightly):
1) Power off and unplug for safety; let the fuser cool 15–20 minutes.
2) Open the right‑side or rear service door. Locate the exhaust/ozone filter cassette near the fan outlet.
3) Slide out the old filter. Bag and dispose per your facility’s policy.
4) Insert the new filter (arrow facing airflow). Typical keywords/parts: HP ozone filter, exhaust filter, deodorizing filter — often bundled in a maintenance kit.
5) Power on, then reset the ozone filter counter in Setup → System → Maintenance (or via the embedded web server).
We’ll also inspect the corona wire/corotron and clean the laser printer air path to reduce future odor.
Customer
What if we have Canon imageRUNNER devices in another department? Same process?
Technician avatar Technician
Canon imageRUNNER / iR‑ADV ozone filter: open the rear or left cover; the deodorizing filter sits in a plastic tray by the exhaust fan. Replace with the correct Canon exhaust filter part number (often included with a corona unit or maintenance kit). After replacement, go to Counter → Maintenance → Deodorizing Filter and reset the service counter. If the device shows persistent ozone smell, clean the primary charge assembly and make sure the vent path isn’t blocked by dust.
Customer
Our warehouse printers are Brother HL‑L and a Kyocera ECOSYS. Any brand‑specific tips? We print high volumes and don’t want downtime.
Technician avatar Technician
Brother: look for the exhaust filter panel near the rear fan. Replace the charcoal filter, then in Machine Info → Parts Life reset the item. Also clean the corona wire inside the drum unit by sliding the blue tab several times—this reduces ozone production and streaks.
Kyocera ECOSYS: most models place the deodorizing filter under a side grille. Filters are often part of the PM kit. After replacement, use Service Mode → Maintenance → Initialize deodorizer counter. Keep vents clear; ECOSYS printers benefit from regular fan path dust removal.
Customer
How often should we replace the ozone filter? We run 10–15k pages/month.
Technician avatar Technician
Typical ozone filter life is 100k–300k pages or 12–24 months, depending on model, duty cycle, paper dust, and environment. Replace earlier if you notice:
• Persistent ozone odor even after cleaning
• Replace exhaust filter / Deodorizing filter end message
• Visible gray dust at the exhaust grille
Pair the change with fuser maintenance, transfer roller checks, and corona wire cleaning for best air quality and print reliability.
Customer
Any safety concerns? HR asked about printer ozone exposure in small rooms.
Technician avatar Technician
Good question. Always power off and allow the fuser to cool before touching internal parts. Wear a mask and gloves if you’re sensitive to dust or toner. Replace the ozone/deodorizing filter in a well‑ventilated area and keep printers in rooms with adequate airflow. If smell persists after service, we can run an air path cleaning, inspect fans, and verify the corona charging unit isn’t arcing.
Customer
Can we buy a maintenance kit with an ozone filter and do everything at once?
Technician avatar Technician
Yes. Many brands ship an MK/maintenance kit that bundles fuser, transfer roller, pickup rollers, and the exhaust/ozone filter. Replacing parts together minimizes downtime. After installation, remember to reset parts life in the service menu so alerts and page counts are accurate.
Customer
If we replace the filter, will the ozone smell go away immediately?
Technician avatar Technician
You should notice a major improvement after the first long print job. If odor lingers, we’ll check for a blocked exhaust path, worn corona wire, or a failing fan. Keeping the room ventilated and the printer free of paper dust also helps.
Customer
Perfect. Let’s schedule replacements for all three devices.
Technician avatar Technician
Summary: To fix a strong ozone smell from a laser printer or a Replace exhaust/ozone filter alert, replace the ozone/deodorizing filter, clean the corona wire/corotron, clear the exhaust path, and reset the maintenance counter. We service HP LaserJet, Canon imageRUNNER, Brother, Kyocera ECOSYS, Xerox and more. Need hands‑on help? Open the chat.

Quick answer: the accepted fix

Accepted fix when you have a printer ozone odor or replace ozone filter warning: Power off and cool the device, replace the ozone/exhaust filter with the correct part, clean the corona wire/charging unit, clear dust from the exhaust path, then reset the filter counter in the service menu.


Ozone smell after replacement — post‑service checks

If the ozone odor persists after installing a new exhaust/ozone filter, verify the filter orientation and fan operation, clean the air path, and inspect the corona charging assembly for arcing. In high‑volume sites, consider relocating the printer to a better‑ventilated area and replacing the filter more frequently as part of your maintenance kit schedule.

How to confirm the ozone filter fix

Run a 200–500 page job and monitor the exhaust. A working deodorizing filter reduces smell substantially. Check the service menu and make sure the ozone filter life counter reset to 100%. If the counter will not reset, update firmware or perform a NVRAM/service reset as instructed by the manufacturer.

Ozone filter & air path — troubleshooting tips

Most odor issues come from a saturated filter, blocked vents, or a dirty corona unit.

Quick path: confirm the message → replace the ozone/exhaust filter with the correct part number → clean the corona wire and vents → reset parts life → test with a long job. For HP/Canon/Brother/Kyocera/Xerox, pairing the change with a maintenance kit maximizes uptime and reduces printer ozone exposure.

Disclaimer: This information is AI-generated and intended for general guidance only. For advice specific to your environment, please consult a verified expert on Whizz-Tech before making decisions.


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FAQ

What is an ozone filter in a laser printer?

An ozone filter (aka exhaust/deodorizing filter) captures ozone created by the corona charging unit. When saturated, you’ll smell ozone and may see a replace ozone filter alert.

How often should I replace the ozone/exhaust filter?

Most offices replace it every 12–24 months or 100k–300k pages. High‑volume or dusty environments may require more frequent replacement. Follow the device’s parts life counter.

Where is the ozone filter located?

Usually behind a rear or side cover next to the exhaust fan. Models vary: HP LaserJet right‑side door, Canon imageRUNNER rear tray, Brother rear panel, Kyocera ECOSYS side grille, Xerox rear service door.

Will replacing the ozone filter remove the smell immediately?

Yes, you should see a big improvement after the next long job. If odor continues, clean the corona wire, check fans and vents, and ensure the filter counter was reset.

Can I run the printer without an ozone filter?

Not recommended. The filter is part of the device’s safety and air‑quality design. Operating without it can increase printer ozone exposure and may violate workplace policies.

Common ozone filter problems and quick fixes
SymptomLikely causeQuick fix
Strong ozone smell Saturated exhaust filter; blocked vents Replace ozone/deodorizing filter; clean air path & fans
“Replace ozone filter” alert Reached parts‑life threshold Install new filter and reset counter in service menu
Odor after replacement Wrong orientation; dirty corona unit Reinstall correctly; clean corona wire; check for arcing
Dust at exhaust grille Clogged filter or failing fan Replace filter; vacuum vents; verify fan spin

Step‑by‑step (general procedure)

  1. Power off, unplug, and let the fuser cool 15–20 minutes.
  2. Open the rear/side service door and locate the ozone/exhaust filter near the fan.
  3. Remove the old filter; bag for disposal per policy.
  4. Install the new filter with airflow arrow aligned; clear dust from vents and fans.
  5. Clean or inspect the corona wire / corotron / scorotron.
  6. Power on and reset the ozone filter counter in the maintenance/service menu.
  7. Run a long print to verify reduced odor and proper exhaust flow.

Driver/firmware notes

  1. Update firmware if the parts life or deodorizing filter counter won’t reset.
  2. For managed fleets, log the change in your MPS/monitoring tool so the next maintenance kit shipment includes the filter.
  3. Position printers in ventilated areas to minimize printer ozone odor between replacements.

Sources

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