Joe B.

Expert ★★★★★ 27,853 satisfied customers

Specialities: Brother printers, AirPrint & iOS, Wi-Fi networking, macOS/Windows print queues

Fix Brother “TS-07” — AirPrint cannot print, no AirPrint printers found, Wi-Fi/TS error codes

Technician

Hey! Let’s get rid of the Brother “TS-07” / “AirPrint cannot print” message so your iPhone, iPad, or Mac can print again.
A few quick checks so I can target the fix: which Brother model (HL/MFC/DCP/inkjet/laser)? Are you seeing TS-07 on the printer’s LCD, “No AirPrint Printers Found” on the Apple device, or both? And are the phone/tablet and printer on the same 2.4 GHz Wi-Fi network as your router (no guest/VLAN or separate IoT SSID)?

Customer

It’s a Brother HL-series on Wi-Fi. The printer shows TS-07 and my iPhone says “AirPrint cannot print”. It used to work, now my Brother doesn’t show up in the AirPrint list at all.

Technician

Got it. On Brother devices, TS-07 and similar TS wireless error codes usually mean the printer can’t talk to the router correctly — wrong SSID/password, router changed, 5 GHz–only network, or isolation blocking Bonjour/mDNS that AirPrint needs. When that happens, iOS/iPadOS/macOS sees “AirPrint cannot print”, “No AirPrint Printers Found”, or your Brother appears but jobs never start.
Our plan is simple and safe:
1) Confirm the printer is online on the correct Wi-Fi network.
2) Make your iPhone/iPad and Brother share the same subnet (no guest network).
3) Check AirPrint/Bonjour status on the printer’s web page.
4) Reset and re-run wireless setup if needed.
5) Run a quick print test from multiple apps to confirm the TS-07 AirPrint error is gone.

Customer

How do I know if the Brother is on the right Wi-Fi? The router name changed recently when we upgraded.

Technician

Great clue — router changes are the #1 cause of TS-07 and AirPrint cannot print on Brother printers.
Step 1 — Confirm the Brother is properly joined to Wi-Fi
1) On the printer, print a Network Configuration report (from Menu → Print Reports → Network Config or similar).
2) Check:
• SSID matches your main Wi-Fi (not the old one, not “Guest”).
• It has a valid IP address (not 0.0.0.0 or 169.254.x.x).
• Connection Status is “Link OK” or similar — not “Failed” or “Infrastructure Error”.
3) On your iPhone/iPad, go to Settings → Wi-Fi and confirm it’s connected to that same SSID (2.4 GHz band recommended).
If the SSID or password changed, or the report shows Failed, we’ll re-run the wireless wizard next.

Customer

The report shows the old network name and 0.0.0.0 for IP. So I guess it’s not really connected. Is that why I get TS-07 and no AirPrint printer?

Technician

Exactly. If the Brother isn’t truly on your Wi-Fi, AirPrint won’t discover it and you’ll keep hitting TS-07.
Step 2 — Reconnect the Brother to the correct Wi-Fi
• On the printer: open Network → WLAN → Setup Wizard (wording may vary).
• Choose your current Wi-Fi (2.4 GHz band), enter the correct password slowly.
• If the SSID doesn’t appear, the router may be 5 GHz–only; enable 2.4 GHz or use a mixed band and retry.
• After connecting, print another Network Config report and confirm: valid IP, correct SSID, status OK.
A clean Wi-Fi join like this resolves most Brother TS-07 wireless errors and AirPrint cannot print issues.

Customer

Now it has an IP and shows “Link OK”, but my iPhone still says “No AirPrint Printers Found”. TS-07 is gone though.

Technician

Good, clearing TS-07 is step one. Now we make sure AirPrint/Bonjour is visible.
Step 3 — Check AirPrint & router settings
1) On your iPhone, open Safari and type the printer’s IP address from the report.
• If the Brother web page loads, your device and printer are on the same subnet.
2) In the Brother web interface, look for Network → Protocol → mDNS/Bonjour / AirPrint and confirm it’s Enabled (names differ by model).
3) On the router, if you use Guest Wi-Fi, AP isolation, client isolation, or separate VLANs, turn those off for the printer’s SSID. AirPrint discovery breaks when devices cannot talk to each other.
4) Power cycle in order: router → Brother printer → iPhone/iPad. Then try printing again from Safari, Mail, or Photos.
If the Brother still doesn’t appear in the AirPrint list, we’ll do a quick firmware + network reset next.

Customer

Web page opens fine, AirPrint is enabled. Still “AirPrint cannot print to this printer” when I try. Any advanced steps?

Technician

Yep, let’s lock it in.
Step 4 — Update firmware & stabilize the connection
• From the Brother web UI or control panel, check for a firmware update. Outdated firmware can break AirPrint compatibility after iOS/macOS updates.
• Reserve the Brother’s IP in your router (DHCP reservation). A stable IP makes AirPrint discovery more reliable.
• If issues persist, run a Network Reset on the printer (Network → Reset). Reconnect to Wi-Fi using the wizard and re-enable AirPrint/Bonjour.
• Test AirPrint from multiple devices (another iPhone/iPad/Mac) to rule out a single-device issue.
These steps usually clear stubborn “AirPrint cannot print” messages on Brother models that previously showed TS-07.

Customer

This is in a small office with several iPhones and Macs. Sometimes AirPrint works, then disappears. Any specific tips so TS-07/Wi-Fi issues don’t come back?

Technician

Absolutely — flaky discovery is common in busier networks.
• Keep the Brother on 2.4 GHz with strong signal; avoid hiding the SSID the printer uses.
• Disable AP/client isolation on the main staff SSID so Bonjour traffic flows.
• Use one main SSID for all Apple devices instead of splitting them across multiple VLANs unless you also forward mDNS.
• Give the Brother a static/DHCP-reserved IP and avoid frequent router reboots during work hours.
• If you also print from Windows, install the standard Brother driver separately; don’t rely only on AirPrint for PCs.
We can also guide you through a Brothers TS-07 diagnostic live to confirm signal and security settings are correct.

Customer

After the reset, firmware update, and DHCP reservation, the printer shows up instantly and AirPrint works from all iPhones. No more TS-07 so far.

Technician

Perfect — that’s what we want to see.
Summary: To fix Brother “TS-07” — AirPrint cannot print, reconnect the printer to the correct 2.4 GHz Wi-Fi, confirm a valid IP and matching SSID, enable AirPrint/Bonjour, disable network isolation, update firmware, and reserve the IP. This combination eliminates most TS-07, TS wireless error codes, “No AirPrint Printers Found”, and intermittent AirPrint failures.
Need a technician to walk through your exact router/SSID settings or multiple Brother devices? Open the chat and we’ll tune it live.

Quick answer: the accepted fix

Accepted fix for Brother “TS-07” AirPrint cannot print: confirm the printer is on your main 2.4 GHz Wi-Fi with a valid IP, ensure iPhone/iPad/Mac use the same SSID, enable AirPrint/Bonjour on the Brother, turn off guest/isolation features, update firmware, then reserve the IP. This stops recurring TS-07, TS wireless errors, and No AirPrint Printers Found messages.

FAQ

Step-by-step — Fix Brother TS-07 & AirPrint cannot print

1. Print the Network Configuration report and confirm correct SSID, valid IP, and “Link OK”.
2. If not connected, run the Brother WLAN Setup Wizard, join the proper 2.4 GHz network, and reprint the report.
3. Browse to the printer’s IP; in Network/Protocol settings, ensure mDNS/Bonjour/AirPrint is enabled.
4. Disable guest Wi-Fi or client isolation for the SSID used by your devices and printer.
5. Update the Brother printer firmware using its built-in tool or Brother’s updater.
6. Create a DHCP reservation or static IP for the printer to keep AirPrint stable.
7. Restart router → Brother → iPhone/iPad/Mac, then test printing from Safari, Mail, or Photos.

Notes for macOS & mixed Apple environments

1. Ensure Macs are on the same primary SSID as the Brother; avoid mixing guest and main networks.
2. On macOS, the Brother should appear under System Settings → Printers as an AirPrint or IP printer; add it using the same hostname/IP shown on the printer.

Sources

• Brother Support — TS wireless error troubleshooting
• Brother — Unable to print with Apple AirPrint on a mobile device
• Apple — About AirPrint & network requirements

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